✦ Privacy Policy ✦

Privacy Policy

Last updated: May 19, 2026

1. Information We Collect

When you use FateWise, we collect the following information:

  • Account Information: Email address and name (if you create an account)
  • Birth Data: Date of birth, exact birth time, and birth location — necessary for accurate Bazi chart calculation using true solar time correction
  • Usage Data: Pages visited, features used, and interactions with the AI chat service
  • Payment Data: Payment processing is handled entirely by Paddle. We do not store credit card numbers or billing details on our servers

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To calculate your Bazi chart using true solar time correction
  • To generate AI-powered interpretations and Destiny Book PDF reports
  • To provide and maintain your account
  • To process payments and manage subscriptions
  • To improve our service and user experience
  • To communicate with you about your account and service updates
  • To detect, prevent, and address technical issues or abuse

3. Data Storage and Security

Your data is stored securely using industry-standard practices:

  • Database: We use Supabase, a secure cloud database with encryption at rest and in transit
  • Authentication: User authentication is managed through Supabase Auth
  • Data Retention: We retain your data as long as your account is active. You may request deletion at any time
  • Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL
  • Access Control: We implement strict access controls to ensure only authorized systems and personnel can access your data

4. Third-Party Services

FateWise uses the following third-party services, each with their own privacy policies:

  • DeepSeek API: Used for AI-powered Bazi interpretation and chat. Your chart data and conversation messages are sent to DeepSeek for processing.DeepSeek Privacy Policy
  • Supabase: Used for database storage and user authentication.Supabase Privacy Policy
  • Paddle: Our payment processor. Paddle handles all payment transactions and does not share your full financial details with us.Paddle Privacy Policy
  • Vercel: Hosting provider for the FateWise website.Vercel Privacy Policy

5. Cookies

FateWise uses minimal cookies for essential functionality only:

  • Session cookies: Required for user authentication and login state
  • No tracking cookies: We do not use analytics, advertising, or tracking cookies
  • No third-party cookies: We do not permit third-party cookies on our platform

You can control cookie preferences through your browser settings. However, disabling essential cookies may affect your ability to use certain features of the Service.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Deletion: Request deletion of your personal data (subject to legal obligations)
  • Right to Data Portability: Request transfer of your data to another service
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal

To exercise any of these rights, please contact us at support@bornchart.app. We will respond to your request within 30 days.

7. Data Transfers

Your data may be processed in countries where our servers or third-party service providers are located. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

By using FateWise, you consent to the transfer of your information to countries outside your country of residence, including but not limited to the United States and Hong Kong SAR.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@bornchart.app